Frequently Asked Questions

WTF IS KASUAL DEVIANT?

Kasual Deviant is a streetwear clothing brand inspired by Anime, Video Games, Comics, and Pop-Culture. When we’re not focused on our next merch drop, we can be found supporting other like-minded creatives and brands. Our mission is to create high quality clothing and accessories that's comfortable, eye catching, and fun to wear. 

DO YOU USE A.I. FOR YOUR DESIGNS?

We do not use generative A.I for designs.

We strongly believe in supporting illustrators and designers whose art style fits our needs and the project. Furthermore, we strive to celebrate the skills of the individuals we collaborate with by making sure we credit them with each release and encourage them to share their work. 

WHEN WILL MY ORDER BE SHIPPED? 

 All orders are processed and shipped within 7-10 business days (Mon – Friday)  

Once your is processed, you’ll receive an email with your tracking number. Orders typically arrive within 1-5 business days following the day it’s shipped. Delivery may be impacted by federal holidays or unexpected delays beyond our control.  

Domestic and international orders are shipped via United States Postal Service (USPS), UPS, or DHL.  

HOW DO I CANCEL/RETURN MY ORDER?  

We will attempt to cancel orders made within the first 30 minutes of purchase upon request. Once we process your order, we are unable to cancel it or modify it due to our buyer and seller protection policies. Upon receipt of your order, we’ll provide you with instructions for returning the merchandise.  

To cancel your order, please respond to your order confirmation email to begin the process.  We kindly ask our customers to verify your order and shipping details before completing the checkout process.  

You may return your unworn, unlaundered or unaltered garments for a full refund within 10 days of delivery. Items returned after the 10 post-delivery will be issued a store credit which can be used towards a future purchase. Refunds/store credit may take up to 7-10 business days to be issued due to inspection. Garments assessed as worn, altered, or laundered will be returned to the customer.